This was just posted on AUTOCAT. Given the need for communication, let’s hope that professionals from technical services and front-line services participate. I think this is a great first step in beginning the conversation and bridging the divide between front-line and backroom services.
The information, with registration form is below:
Please mark your calendars and share with anyone who might be interested!
Please join us for an e-forum discussion. It’s free and open to everyone!
Registration information is at the end of the message.
“The Art of Conversation: Improving Communication between Technical
Services and Public Services”
November 18 – November 20, 2009
Moderated by Sarah Simpson and Keri Cascio
How do you communicate with other departments at your institution? Is
your day filled with a flurry of emails, or do you hear the crickets
chirping? Sarah Simpson, Technical Services Manager at the Tulsa
City-County Library, and Keri Cascio, Branch Manager at the St. Louis
City-County Library District, will moderate a discussion about sharing
information between departments and creating points of contact. The
Tulsa City-County Library Tech Services department set up a Help Desk to open their lines of communication. What have you done at your institution?
Go to: http://lists.ala.org/sympa, click on ALCTS (spelled out) under the ALA Division heading, then choose email@example.com
(mailto: firstname.lastname@example.org). A login and password are required to
register. Instructions for obtaining a login and password may be found
on the list homepage. Participation is free and open to anyone..