Upcoming e-forum on communication between public and technical services

This was just posted on AUTOCAT. Given the need for communication, let’s hope that professionals from technical services and front-line services participate. I think this is a great first step in beginning the conversation and bridging the divide between front-line and backroom services.

The information, with registration form is below:
Please mark your calendars and share with anyone who might be interested!

Please join us for an e-forum discussion. It’s free and open to everyone!
Registration information is at the end of the message.

The Art of Conversation: Improving Communication between Technical
Services and Public Services

November 18 – November 20, 2009
Moderated by Sarah Simpson and Keri Cascio

How do you communicate with other departments at your institution? Is
your day filled with a flurry of emails, or do you hear the crickets
chirping? Sarah Simpson, Technical Services Manager at the Tulsa
City-County Library, and Keri Cascio, Branch Manager at the St. Louis
City-County Library District, will moderate a discussion about sharing
information between departments and creating points of contact. The
Tulsa City-County Library Tech Services department set up a Help Desk to open their lines of communication. What have you done at your institution?

To register:

Go to: http://lists.ala.org/sympa, click on ALCTS (spelled out) under the ALA Division heading, then choose alcts-eforum@ala.org
 (mailto: alcts-eforum@ala.org).   A login and password are required to
register. Instructions for obtaining a login and password may be found
on the list homepage. Participation is free and open to anyone..


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